Question types: NPS, Star Rating, Slider, Scale & Ranking

These 4 question types are rating types in different ways.

Net Promoter® Score (NPS)

  1. Click on the + New Question link, then choose Net Promoter® Score.
  2. Customize your question title.
  3. Follow Steps 3b, 3c and 4 under the article How to create a survey?

Net Promoter Score (NPS) is a registered trademark of Fred Reichheld, Bain & Company and Satmetrix.


Star Rating

  1. Click on the + New Question link, then choose Star Rating.
  2. Enter your question title.
  3. Choose your star color & number.
  4. Check or uncheck the Add half-star rating checkbox.
  5. Follow Steps 3b, 3c and 4 under the article How to create a survey?


Slider

  1. Click on the + New Question link, then choose Slider.
  2. Enter your question title.
  3. Enter the Minimum Number. The default value is "0".
  4. Enter the Maximum Number. The default value is "100".
  5. Enter the Step. The default value is "1".
  6. Enter the Left Label. The default value is "0".
  7. Enter the Right Label. The default value is "100".
  8. Enter the Center Label as needed.
  9. Follow Steps 3b, 3c and 4 under the article How to create a survey?


Scale

  1. Click on the + New Question link, then choose Scale.
  2. Enter your question title.
  3. Enter the Smallest Score. The default value is "0".
  4. Enter the Smallest Score Label. The default value is "Not at all likely".
  5. Enter the Largest Score. The default value is "10".
  6. Enter the Largest Score Label. The default value is "Extremely likely".
  7. Follow Steps 3b, 3c and 4 under the article How to create a survey?


Ranking

See How to create a Ranking question.


Video: Star Rating, Slider and Scale

Share the article:

Search for articles: