Question Types: NPS, Star Rating, Slider, Scale & Ranking

These 4 question types are rating types in different ways.

Net Promoter® Score (NPS)

1. Click on the + New Question link.
2. Choose Net Promoter® Score. Alternatively, you can drag and drop your question type from the side menu to the desired position.
   1. Customize your question title.
   2. Check or uncheck the Require an answer to this question checkbox. When checked, an answer is required for the question.

   

3. Click on the Save button, or the Save + Add button to add a new question.

Note: Net Promoter Score (NPS) is a registered trademark of Fred Reichheld, Bain & Company and Satmetrix.

Star Rating

1. Click on the + New Question link.
2. Choose Star Rating. Alternatively, you can drag and drop your question type from the side menu to the desired position.
   1. Enter your question title.
   2. Choose your star color & number.
   3. Check or uncheck the Add half-star rating checkbox.
   4. Check or uncheck the Require an answer to this question checkbox. When checked, an answer is required for the question.

   

3. Click on the Save button, or the Save + Add button to add a new question.

Slider

1. Click on the + New Question link.
2. Choose Slider. Alternatively, you can drag and drop your question type from the side menu to the desired position.
   1. Enter your question title.
   2. Enter the Minimum Number. The default value is "0".
   3. Enter the Maximum Number. The default value is "100".
   4. Enter the Step. The default value is "1".
   5. Enter the Left Label. The default value is "0".
   6. Enter the Right Label. The default value is "100".
   7. Enter the Center Label as needed.
   8. Check or uncheck the Require an answer to this question checkbox. When checked, an answer is required for the question.

   

3. Click on the Save button, or the Save + Add button to add a new question.

Scale

1. Click on the + New Question link.
2. Choose Scale. Alternatively, you can drag and drop your question type from the side menu to the desired position.
   1. Enter your question title.
   2. Enter the Smallest Score. The default value is "0".
   3. Enter the Smallest Score Label. The default value is "Not at all likely".
   4. Enter the Largest Score. The default value is "10".
   5. Enter the Largest Score Label. The default value is "Extremely likely".
   6. Check or uncheck the Require an answer to this question checkbox. When checked, an answer is required for the question.

   

3. Click on the Save button, or the Save + Add button to add a new question.

Ranking

Refer to the article How to Create a Ranking Question for instructions.