Question types: NPS, Star Rating, Slider and Scale
These 4 question types are rating types in different ways.
Net Promoter® Score (NPS)
- Click on the "+ New Question" link, then choose "Net Promoter® Score".
- Customize your question title.
- Follow Steps 3f and 4 under the article How to create a survey?
Net Promoter Score (NPS) is a registered trademark of Fred Reichheld, Bain & Company and Satmetrix.
Star Rating
- Click on the "+ New Question" link, then choose "Star Rating".
- Enter your question title.
- Choose your star color & number.
- Check or uncheck the "Add half-star rating" checkbox.
- Follow Steps 3f and 4 under the article How to create a survey?
Slider
- Click on the "+ New Question" link, then choose "Slider".
- Enter your question title.
- Enter the Minimum Number. The default value is "0".
- Enter the Maximum Number. The default value is "100".
- Enter the Step. The default value is "1".
- Enter the Left Label. The default value is "0".
- Enter the Right Label. The default value is "100".
- Enter the Center Label as needed.
- Follow Steps 3f and 4 under the article How to create a survey?
Scale
- Click on the "+ New Question" link, then choose "Scale".
- Enter your question title.
- Enter the Smallest Score. The default value is "0".
- Enter the Smallest Score Label. The default value is "Not at all likely".
- Enter the Largest Score. The default value is "10".
- Enter the Largest Score Label. The default value is "Extremely likely".
- Follow Steps 3f and 4 under the article How to create a survey?
Video: Star Rating, Slider and Scale
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