Terms of Use

Updated on November 8th, 2023.

Terms of Use

SurveyOL ("we", "our" or "us") is a SaaS (Software as a Service) doing business on our website www.SurveyOL.com. It is owned and operated by SurveyOL Survey Software, LLC. Please read the terms of use. By using the site you, the "user", acknowledge that you understand and agree to these terms. You agree to provide all applicable terms to the survey participants and responders, the "end users".

Site Usage

This service is available solely on an "as is" basis. Its functionality and usability may change at any time without notice. This may result in errors in functionality, service outages, survey operations and survey results. It also may cause prior surveys and/or results to be incompatible with surveys that you subsequently created. Accordingly, it is recommended that you analyze all results for accuracy and that you retain copies of your information to your own secure location.

SurveyOL makes no representations, warranties and guarantees of any kind, express or implied, regarding usability, results, accuracy, data storage, availability or security of the service and its results. By using the service, you agree to assume all risks of loss or damages arising from the use of the service or its results. SurveyOL EXPRESSYLY DISCLAIMS LIABILITY TO YOU OR ANY END USER OR ANY OTHER PARTY FOR DAMAGES OR LOSSES OF ANY KIND AS A RESULT OF THE USE OF THIS SERVICE FOR ANY REASON.

You represent that you will conduct yourself in a legal, ethical and professional manner at all times when using the service. You agree to truthfully represent yourselves to end users and fully disclose the objectives of yours surveys and the use of data that you collected and the results.

You represent that you have the legal right to conduct a survey including but not limited to survey methods, content usage, privacy, emails etc. You agree to comply with all applicable laws at all times. Children under the age of 13 are not allowed to use the service. SurveyOL reserves the right to block any user whose conduct SurveyOL determines may not comply with applicable laws or these Terms of Use in SurveyOL's sole and absolute discretion.

You shall not make any statements that imply that SurveyOL provides any warranties of any kind to end users and must properly demonstrate their own terms and conditions between the user and end user.

You may not resell or rebrand this service.

You acknowledge that the service is not intended for use with sensitive or private information.

You acknowledge that the survey results may not be accurate or reliable.

The service requires that cookies be turned to ON to use the service.

Fees and Payments

You agree to pay SurveyOL all fees for each service purchased or used, in accordance with the pricing and payment terms presented to you for that service. Where applicable, you will be charged using the billing method you selected through your subscription page. By electing to pay the fees by credit card, you represent and warrant that the credit card information provided is correct and you will promptly notify SurveyOL of any changes to such information. Fees paid by you are non-refundable, except as provided in these Terms or when required by law.

Our services are billed on either an annual or monthly basis. This means that the charges will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page, or by contacting customer support. You may cancel auto-renewal on your subscription at any time, in which case your subscription will continue until the end of that billing cycle before terminating. You may cancel auto-renewal on your subscription immediately after the subscription starts if you do not want it to renew.

Price Changes

SurveyOL has the right to change the fees charged to you for the Services at any time, provided that, for Services billed on an annual or monthly basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. SurveyOL will provide you with advance notice of any change in fees.

Questions, Comments, Concerns

Any questions, comments or concerns about the terms of use, site usage, fees and payments should be emailed to .