Data privacy & security

We are committed to providing a trusted set of professional services, giving you the confidence to unlock the potential of your business. Our web and data servers are hosted with the Microsoft enterprise cloud. Your data is stored on the Microsoft cloud servers located in San Diego, California. At Surveyol, we take customer data safety seriously, and we have invested heavily in building trust. We strive to earn and keep your trust.

All of our pages are using the HTTPS secure protocol. Payments are handled via Stripe, a world-class payment service provider. We don't store any credit card information at our servers. We don't sell user information to any third party. We also monitor the response time for every one of our pages in order to provide the best speed and user experience for our users. 

We understand that survey responses can capture a wide range of information from different respondents. We value the trust that our customers, regardless of business size, let us be the custodians of their survey data.

We also require you, as a survey creator, to be responsible for good privacy practices so you can protect your data better. Fraudulent advertisements and phishing emails, posing as Surveyol, are not allowed. We also monitor outgoing messages from Email Collectors for spam and abuse. Read our Privacy & Security and Terms of Use for more information.

Further readings

1. How to enable anonymous responses?

2. Microsoft Azure: Trust Your Cloud (https://azure.microsoft.com/en-us/overview/trusted-cloud/)

3. Security in Stripe (https://stripe.com/docs/security/stripe)

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