How to read a summary report

The deadline for closing the survey has been reached, the results have been captured, and it's time to begin the all-important data analysis phase of the project. You (and, if possible, your team) should now be ready to scrutinize all of the replies and uncover key issues and trends critical to your enterprise.

How to approach your survey results:

1. Review the essential research questions and replies
2. Categorize your results
3. Closely examine and analyze the data
4. Reach a set of conclusions

How to read a summary report:

1. On the Dashboard page, click on the Result link for your survey.
2. On top of the Summary Report page, it shows how many responses have been received, the completion rate, and the typical time spent in seconds. The typical time spent is the median time length for completed responses. If none of the responses are completed, it shows "-".
3. Except for Text, Image, Text A/B Test, and Image A/B Test questions that don't require answers, every question comes with stats including "answered #" (how many times it is answered), "skipped #" (how many times it is skipped), a response chart and/or a response analysis.

   
   

   For qualified question types, you can click on the "Chart Type" link to choose from a list of compatible chart types for your question.

   
   Multiple Choice
   Contains a bar or pie chart that indicates how many times each option is answered and what the percentages are.

   Image Choice
   Contains the data that shows how many times each option is answered.

   Dropdown
   Contains a bar or pie chart that indicates how many times each option is answered and what the percentages are.

   NPS
   Contains a gauge bar that indicates the NPS score.

   Star Rating
   Contains a bar chart that indicates how many times each option is answered and what the percentages are.

   Scale
   Contains a bar chart that indicates how many times each option is answered and what the percentages are.

   Slider
   Contains the highest, the lowest, the average and the median values.

   Textbox
   Contains the most recent answer and likely most comprehensive answer. Sentiment analysis is available.
   

   Comment Box
   Contains the most recent answer and likely most comprehensive answer. Sentiment analysis is available.
   

   Date / Time
   Contains the most recent answer.

   Contact
   Contains the most recent answer.

   Ranking
   Contains a bar chart and a table that indicates how many times each option is answered and the percentages. Ranking scores will be automatically calculated.
   
   Matching
   Contains a bar chart and a table that indicates how many times each option is answered and the percentages. Ranking scores will be automatically calculated.
   
   Grid - Multiple Choice
   Contains a bar chart and a table that indicates how many times each option is answered and the percentages.
   
   Grid - Dropdown
   Contains a bar chart and a table that indicates how many times each option is answered and the percentages.