How to Read a Summary Report

The deadline for closing the survey has been reached, the results have been captured, and it's time to begin the all-important data analysis phase of the project. You (and, if possible, your team) should now be ready to scrutinize all of the replies and uncover key issues and trends critical to your enterprise.

How to approach your survey results:

  1. Review the essential research questions and replies
  2. Categorize your results
  3. Closely examine and analyze the data
  4. Reach a set of conclusions

How to read a summary report:

  1. On the Dashboard page, click on the Result link for your survey.
  2. On top of the Summary Report page, it shows how many responses have been received, the completion rate, and the typical time spent in seconds. The typical time spent is the median time length for completed responses. If none of the responses are completed, it shows "-".
  3. Except for Text, Image, Text A/B Test, and Image A/B Test questions that don't require answers, every question comes with stats including "answered #" (how many times it is answered), "skipped #" (how many times it is skipped), a response chart and/or a response analysis.


    For qualified question types, you can click on the "Chart Type" link to choose from a list of compatible chart types for your question.


    Multiple Choice

    Contains a bar or pie chart that indicates how many times each option is answered and what the percentages are.

    Image Choice
    Contains the data that shows how many times each option is answered.

    Dropdown
    Contains a bar or pie chart that indicates how many times each option is answered and what the percentages are.

    NPS
    Contains a gauge bar that indicates the NPS score.

    Star Rating
    Contains a bar chart that indicates how many times each option is answered and what the percentages are.

    Scale
    Contains a bar chart that indicates how many times each option is answered and what the percentages are.

    Slider
    Contains the highest, the lowest, the average and the median values.

    Textbox
    Contains the most recent answer and likely most comprehensive answer. Sentiment analysis is available.

    Comment Box
    Contains the most recent answer and likely most comprehensive answer. Sentiment analysis is available.

    Date / Time
    Contains the most recent answer.

    Contact
    Contains the most recent answer.

    Ranking
    Contains a bar chart and a table that indicates how many times each option is answered and the percentages. Ranking scores will be automatically calculated.

    Matching
    Contains a bar chart and a table that indicates how many times each option is answered and the percentages. Ranking scores will be automatically calculated.

    Grid - Multiple Choice
    Contains a bar chart and a table that indicates how many times each option is answered and the percentages.

    Grid - Dropdown
    Contains a bar chart and a table that indicates how many times each option is answered and the percentages.

Share the article:

Search for articles: