How to View Real-time Responses

Once your survey is completed by a respondent, you can immediately review their real-time responses and, if so desired, view earlier responses as well. SurveyOL allows you to uniquely auto retrieve real-time responses as they become available—without any human intervention. This step is generally recommended for a number of reasons:

1. See if the replies match your expectations in terms of overall clarity and understanding.
2. Capture any significant trends at this phase that may be of interest to your team and superiors.

View Real-time Responses

1. On the Dashboard page, click on the Results link for your survey.
2. Click on the Real-time Responses to view the responses. The latest responses will display on the top.
3. Click on the View earlier responses link as needed to view earlier responses.

Flag Incomplete Response as Complete

1. On the Dashboard page, click on the Results link for your survey.
2. Click on the Real-time Responses to view the responses.
3. Locate the Incomplete response you want to flag as Complete.
4. Click on the Incomplete tab, and select the Flag as complete checkbox.
5. Click on the Save button.

Add Tags to Responses

1. On the Dashboard page, click on the Results link for your survey.
2. Click on the Real-time Responses to view the responses.
3. Locate the response to which you want to add your tag.
4. Click on the icon. An action menu will appear.
5. Click on the Tags link.
6. Enter your tag(s). Use a comma to separate multiple tags.
7. Click on the Save button.

Add Manager's Comments to Responses

1. On the Dashboard page, click on the Results link for your survey.
2. Click on the Real-time Responses to view the responses.
3. Locate the response to which you want to add your manager's comments.
4. Click on the icon. An action menu will appear.
5. Click on the Comments link.
6. Enter your comments.
7. Click on the Save button.