{"flag":true,"survey":{"guid":"42e950da-1eb7-43ef-80f2-d7c2c6c2b4b0","email":null,"title":"Home Repair Customer Satisfaction Survey ","centerAligned":false,"dirty":false,"createdDate":"2020-01-22T02:16:57.3976897","modifiedDate":"2020-01-22T02:16:57.3976897","activePageIndex":0,"pages":[{"guid":"3935e096-088c-43cf-b165-8acbdff494ce","title":null,"titleDisplay":"[Page 1]","description":null,"centerAligned":false,"dirty":false,"pageIndex":0,"activeQuestionIndex":9,"deleted":false,"deletedDate":null,"questions":[{"guid":"83f7f384-dac7-4f2c-90da-072dacceefa8","questionType":"Net Promoter® Score","title":"How likely is it that you would recommend {{CompanyName|us}} to a friend or colleague?","titleDisplay":"How likely is it that you would recommend {{CompanyName|us}} to a friend or colleague?","question":"{\"title\":\"How likely is it that you would recommend {{CompanyName|us}} to a friend or colleague?\",\"subject\":\"{{CompanyName|us}}\",\"requireAnswer\":true}","questionIndex":0,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"00bbb5d6-5bd8-4b31-b4c3-fe7fe9bd52cb","questionType":"Multiple Choice","title":"How satisfied were you with the quality of our repair service?","titleDisplay":"How satisfied were you with the quality of our repair service?","question":"{\"title\":\"How satisfied were you with the quality of our repair service?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":1,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"ce5e1af5-5fa6-4f06-8f74-b087abccd05c","questionType":"Multiple Choice","title":"How satisfied were you with the speed of our repair service?","titleDisplay":"How satisfied were you with the speed of our repair service?","question":"{\"title\":\"How satisfied were you with the speed of our repair service?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":2,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"f9604daf-7591-494d-88ba-6f9ae73edeee","questionType":"Multiple Choice","title":"How satisfied were you with the cost of our repair service?","titleDisplay":"How satisfied were you with the cost of our repair service?","question":"{\"title\":\"How satisfied were you with the cost of our repair service?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":3,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"2e2deffb-f124-46b3-9c49-56b4fc9d6b6b","questionType":"Multiple Choice","title":"How easy was it to schedule your appointment?","titleDisplay":"How easy was it to schedule your appointment?","question":"{\"title\":\"How easy was it to schedule your appointment?\",\"multiSelect\":false,\"choices\":[\"Very easy\",\"Easy\",\"Neither easy nor difficult\",\"Difficult\",\"Very difficult\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":4,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"36b77758-07a2-4566-b58b-0a87f4c4d143","questionType":"Multiple Choice","title":"Did the technician arrive on time?","titleDisplay":"Did the technician arrive on time?","question":"{\"title\":\"Did the technician arrive on time?\",\"multiSelect\":false,\"choices\":[\"Yes\",\"No\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":5,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"1ef3d66c-5d8d-4813-b97e-4fa5228b547a","questionType":"Multiple Choice","title":"Did the technician give you an estimate prior to the repair?","titleDisplay":"Did the technician give you an estimate prior to the repair?","question":"{\"title\":\"Did the technician give you an estimate prior to the repair?\",\"multiSelect\":false,\"choices\":[\"Yes\",\"No\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":6,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"0f85ad07-7169-4d85-97a2-5453b706edec","questionType":"Multiple Choice","title":"Was the work area cleaned after the repair was done?","titleDisplay":"Was the work area cleaned after the repair was done?","question":"{\"title\":\"Was the work area cleaned after the repair was done?\",\"multiSelect\":false,\"choices\":[\"Yes\",\"No\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":7,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"9dc7e670-c9e8-4967-b8cf-587cfb75de08","questionType":"Multiple Choice","title":"Who referred you to us?","titleDisplay":"Who referred you to us?","question":"{\"title\":\"Who referred you to us?\",\"multiSelect\":true,\"choices\":[\"Friend, family, or colleague\",\"Search engine\",\"Advertisement\",\"Social media\",\"Radio\",\"TV\"],\"addOtherAnswerOption\":true,\"addOtherLabel\":\"Other (please specify)\",\"addOtherBlankMessage\":\"\\n Please specify.\\n \",\"requireAnswer\":false}","questionIndex":8,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"347054e9-26b4-42c2-b855-13ea21878bfd","questionType":"Comment Box","title":"Do you have any other comments, questions, or concerns?","titleDisplay":"Do you have any other comments, questions, or concerns?","question":"{\"title\":\"Do you have any other comments, questions, or concerns?\",\"requireAnswer\":false}","questionIndex":9,"dirty":false,"deleted":false,"deletedDate":null}]}],"colorTheme":{"id":160,"guid":"f34e29a6-6c4f-4209-824d-e1992392eed3","name":"Pantone 2020: Classic Blue","isSystem":true,"dirty":false,"accountId":null,"usedCount":0,"profile":{"logoBackColor":null,"titleBackColor":"#ff6f61","titleTextColor":"#ffffff","pageTitleBackColor":"#ff7c70","pageTitleTextColor":"#ffffff","backColor":"#efefef","backImage":"","backIcon":"","backSize":"","backSource":"upload","pageBackColor":"#fbe7e5","pageDescriptionTextColor":"#000000","validationTextColor":"#ff0000","questionPrefixTextColor":"#ff0000","questionTitleTextColor":"#000000","questionFontWeight":"300","questionTextItalic":false,"questionTextUnderline":false,"answerFontWeight":"300","answerTextItalic":false,"answerTextUnderline":false,"answerTextColor":"#000000","font":"Montserrat"}},"profile":{"language":{"defaultLanguage":"En"},"display":{"surveyTitleOn":true,"pageTitlesOn":true,"pageNumbersOn":false,"questionNumbersOn":true,"requiredAsterisksOn":true,"previousButtonsOn":true,"progressBar":{"on":false,"position":null,"type":"question"},"exitLinkOn":false,"displayFormat":"classic","backgroundOpacity":1.0,"multiChoiceSymbolType":"classic","textboxStyle":"line","watermark":{"url":null,"position":null,"width":null,"height":null,"opacity":0.0}},"footer":{"removeBrandFooter":false,"customFooter":""},"alerts":{"enableDailyAlerts":true,"enableEveryResponseAlerts":false},"logo":{"place":"none","align":null,"url":null,"source":null,"width":null,"height":null},"choiceRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"questionRnd":{"type":"off","scope":"all","questions":[]},"pageRnd":{"type":"off","scope":"all","pages":[]},"buttons":{"previous":null,"next":null,"done":null},"messages":{"invalidAnswer":null,"requiredAnswer":null,"finish":null,"disqualification":null,"closed":null,"alreadyTaken":null,"quotaReached":null},"endPages":{"thankYouRedirectionSeconds":null,"thankYouRedirectUrl":null,"thankYouRecipientEmail":null,"thankYouRecipientCc":null,"thankYouEmailSubject":null,"thankYouEmailBody":null,"disqualificationRedirectionSeconds":null,"disqualificationRedirectUrl":null,"alreadyTakenRedirectionSeconds":null,"alreadyTakenRedirectUrl":null,"closedRedirectionSeconds":null,"closedRedirectUrl":null,"quotaReachedRedirectionSeconds":null,"quotaReachedRedirectUrl":null},"variables":[],"integration":{"salesforceRefreshToken":null,"salesforceOn":false,"googleAnalyticsTrackingCode":null,"salesforceConnects":[],"hubspotRefreshToken":null,"hubspotOn":false,"hubspotConnects":[]},"quota":null,"quotaReached":false,"hasIntroPage":false,"requestedAppraisal":false,"autoSave":false,"autoFill":false,"sentMails":[]},"rules":[],"canManageDesign":false,"canViewDesign":false,"canManageSend":false,"canViewSend":false,"canManageAnalyze":false,"canViewAnalyze":false,"isShared":false,"questionCount":10,"responseCount":0,"collaboratorCount":0,"collectorCount":0,"lastResponseOn":null,"isSample":false,"closed":false},"title":"Home Repair Customer Satisfaction Survey Template","content":null,"industries":["Construction/Home Improvement"]}